FAQ

What is your order processing times?

Orders that don't contain an airbrush ship within 48 hrs. Orders containing and airbrush ship within 24-72 hours. We pack orders Monday-Friday10:00 AM-3:30 PM and Saturday from 10:00 AM - 1:30 PM.

What is your return policy?

Are sales are final. We don't accept any returns or exchanges. However, if you receive an item that was damaged in shipping, within 30 days, please send an email to verena@designercookiesla.com or send us an email through our contact page. Please reference your order number and send photos of the damaged item to help speed up the process. 


Do you ship internationally?

We only ship within the U.S.A.